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Pepperoni's Pizza Grill is not in the restaurant industry, we will be in the "Brand" industry. When customers come
through our door they will not only feel welcomed they will feel recognized and appreciated. Our business will focus on the
"9 Core Values" to success, they are:
1. Clean – The restaurant at all times will be clean and kept;
front, back and bathrooms
2. Employees Buy In – Employees will understand and appreciate all that Pepperoni’s
stands for and strives to achieve
3. Excellent Customer Service – Every customer will feel like they are
welcomed, appreciated, and realize our passion for service above the competition no matter what
4. No Linens
– this will save time on cleaning and washing linens as well as save on costs as we will not need to purchase linens
5.
Fresh Food – never settle for anything but the best and freshest produce – we will never jeopardize quality for cost-cutting.
6. Getting It Right, Ever Time – no matter what it is, welcoming a customer, helping a fellow team member,
7. Little Menu – we will always maintain quality while never falter from our core competency
8.
Negotiate With Vendors, but Never Freshness – we will hedge against rising commodity pricing, however we will never cut costs
with freshness
9. No Carbonated Drinks – we will only serve bottled refreshments as we will negotiate with
vendors as well as maintain cleanliness with out being burdened with changing and cleaning CO2 tanks and other problems that
occur with use of carbonated refreshments
10. Warm Ambiance – clean, well light interior as well as fresh décor
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